A Software even when past its growth phase still needs bug fixing, troubleshooting and micro-enhancements support in order to keep the current installed user base satisfied. This is a big problem for product companies since a significant investment of resources is required to support such user-base till the time they migrate to newer versions. Additionally and more importantly, for software product companies this takes valuable time away from core product development.
Incepio provides an Outsourced Maintenance & Support service that helps our clients support their existing products and customers cost effectively, while concentrating their in-house expertise in building new products or versions and to market them.
Our area of expertise in maintenance and support covers systems such as custom-built software and databases, legacy systems and third-party products. We provide a wide range of support services to help run your applications (for applications built in varied technologies/platforms/frameworks) smoothly and effectively. This includes fault fixing, production maintenance, operational support, application enhancement works and more.
Benefits
Disengage the In-house Team & redeploy them to work on new versions/ product-lines. Reduce the Total Cost-to-Company For software maintenance & support Do away with the Need to Maintain In-house resources in legacy technologies/ platforms Keep Your Customers Happy By providing timely bug-fixes & small enhancements Keep Management Overhead Minimal & refocus your attention on how to grow the business
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